Returns & Refund Policy

Returns & Refund Policy Effective Date: December 2024 At TurfAddict, we stand behind the quality of our products. This Returns & Refund Policy outlines the terms and conditions for returning products purchased from our website. By making a purchase, you agree to these terms. 1. Return Eligibility 1.1 Standard Returns (30-Day Policy) We accept returns within 30 days of the delivery date, subject to the following conditions: Items must be unused, uninstalled, and in original condition Products must be in their original packaging with all tags, manuals, and accessories included A valid proof of purchase (order confirmation or receipt) is required 1.2 Defective or Damaged Products If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost to you, including return shipping. 2. Non-Returnable Items The following items are NOT eligible for return : Products that have been installed, used, or modified Hazardous materials , including flammable liquids, oils, lubricants, and chemicals Custom or special-order items manufactured specifically for your order Clearance or fina…